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Posted: Wednesday, 01 July 2009 8:06PM
CTA: Tell us what you think
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CTA wants to know what you think of it
Jul 1, 2009
What do you think of your experiences with the CTA? For the next nine days you'll be able to tell the transit agency what's on your mind.
An online survey has been launched on the CTA's Web site, www.transitchicago.com, a release Wednesday from the CTA said. A series of questions on riders’ opinions of the CTA and experiences while riding are designed, the agency says, to get a snapshot of what’s on their minds in relation to the CTA. The survey asks riders questions such as what they think of the announcements at stations, buses and trains, accessibility, how well bus stops protect them from the weather and how they view the quality of the information provided at the stations and on buses and trains.
“I want to know what our riders are thinking as I consider new initiatives,” CTA President Richard L. Rodriguez said in a statement. “I receive letters and emails from many riders who love and really appreciate the CTA and its employees, and others who are, shall I say, less enamored with the service. My mission is to make the CTA a more customer-focused organization.”
The survey will be up on CTA’s Web site until July 10.
“Despite the fact that we find ourselves again in a seemingly never-ending struggle for funding, I want our riders to know that we are committed to providing the best service we can to earn their loyalty and support,” Rodriguez said.
Take the survey by CLICKING RIGHT HERE
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